Copyright © 2022 Menarini Asia-Pacific
(Co. Reg. No. 200503853W)

What is a scar?

Scar formation is a natural part of healing process that occurs as a result of injury to the skin tissue.

FAQ tag
Why do we need to treat scars?

Scarring can sometimes be excessive. Scars resulting from extensive injuries can be disfiguring and cause significant distress to most people. Some can cause severe pain, itching and even restriction of movement.

There are different ways to manage a scar. Treatment with silicone gel has been proven to be clinically effective. It is the first choice scar treatment by experts worldwide.

FAQ tag
What are the common types of scars?

There are several types of scars. The common kinds are:

  • Keloid scars. A type of raised scar, as a result of an overly aggressive healing process. They extend beyond the original injury boundary.
  • Contracture scars. If your skin has been burned, you may end up with a contracture scar. Contracture scars tighten skin, which can impair your ability to move.
  • Hypertrophic scars. These are raised, red scars that may look like keloids but unlike keloids, they do not go beyond the boundary of injury. 
  • Acne scars are scars and marks resulting from acne breakouts. They may be depressed, ranging from deep pits to scars that are angular or wavelike in appearance. Dark marks and spots are also a common outcome of acne breakouts.
FAQ tag
How do I care for my scars?
Dos
  • Clean new wounds with mild soap and water. Apply clean dressing.
  • Protect from the sun.
  • Silicone gel is recommended for raised scars and keloids.
Don’ts
  • Clean with harsh soap and cleaning agents.
  • Pick and disrupt the healing process of the wound.
  • Apply creams and oils that may cover the skin and cause irritation.
FAQ tag
What is Dermatix® Ultra?

Dermatix® Ultra is a silicone gel based scar solution clinically proven to lighten, soften and flatten surgical scars. Silicone gel is the first line therapy recommended by doctors for scar treatment. For major/surgical scars, use Dermatix® Ultra 6 months or longer, until you experience the full benefits of scar improvement.

FAQ tag
What size pack is Dermatix® Ultra available in?

Dermatix® Ultra is available in 15g tubes.

FAQ tag
How do I use Dermatix® Ultra?

Massage Dermatix® Ultra twice daily over affected areas – once in the morning and once before bedtime – onto clean dry skin until fully absorbed. This may be followed by sunscreen and makeup.

FAQ tag
Is Dermatix® Ultra suitable for daily use?

Yes, Dermatix® Ultra is suitable for daily use and can be used as a part of your make-up regime.

What is the difference between Dermatix® Advance and Dermatix® Ultra?

Dermatix® Ultra and Dermatix® Advance are formulated to cater to different types of scars.

Dermatix® Advance is specially designed for common daily scars such as cuts, falls, abrasions, burns, and insect bites, whereas Dermatix® Ultra is formulated specifically for surgical scars such as C-sections and other post-operative scars.

Both products are available at leading pharmacies and hospitals.

FAQ tag
When can I apply Dermatix® Ultra?

Apply Dermatix® Ultra once your surgical wound has closed and dried.

Can Dermatix® Ultra be used during pregnancy/lactation?

We recommend that you consult your doctor/gynaecologist if you wish to use this product in such conditions.

FAQ tag
What are the benefits of Vitamin C in Dermatix®?

Vitamin C effectively lightens hyper-pigmentation and protects the skin from UVA and UVB rays.

FAQ tag
What is the Vitamin C in Dermatix® made of?

Dermatix® contains Vitamin C ester. It is a new active lipid form of Pro Vitamin C ensuring greater stability and penetration of the skin. It is also pH neutral, and therefore is non-irritating to the skin.

FAQ tag
How long will a tube of Dermatix® Ultra last?

A pea size amount of Dermatix Ultra gel is sufficient to cover a 6-inch scar. A 15g tube of Dermatix® Ultra can last for about 2 months when applied twice daily.

FAQ tag
Will Dermatix® Ultra help heal old scars, or just new scars?

Dermatix® Ultra works best on scars which are less than 2 years old. It may also work on older scars, as long as there are still signs of healing such as redness, itching, irritation or continuous growth of the scar.

What is Dermatix® Acne Scar?

Dermatix® Acne Scar is an advanced acne scar formula developed by dermatological experts in Europe to improve acneic skin and appearance of old and new acne scars. With active ingredients such as niacinamide ActivGCS beauty enhancers and snail slime extract, Dermatix® Acne Scar is formulated to improve oily, blemished or acne-prone skin.

With regular use, the gel helps to lighten dark marks and spots, and moisturise and smoothen the skin with a priming effect.

FAQ tag
What pack size is Dermatix® Acne Scar available in?

Dermatix® Acne Scar is available in a 7g tube.

FAQ tag
How do I use Dermatix® Acne Scar?

Massage Dermatix® Acne Scar twice daily over affected areas – once in the morning and once before bedtime – onto clean dry skin until fully absorbed. This may be followed by sunscreen and makeup.

FAQ tag
Is Dermatix® Acne Scar suitable for daily use?

Yes, the acne scar removal cream Dermatix® Acne Scar is suitable for daily use and can be used as a part of your make-up regime for clean blemish-free skin.

FAQ tag
What is the difference between Dermatix® Advance and Dermatix® Acne Scar?

Dermatix® Advance is clinically proven to lighten, flatten and soften common daily scars such as those resulting from falls, cuts, abrasions, burns, accidents, scratches, and insect bites. It works best for elevated scars such as hypertrophic scars and keloids.

Dermatix® Acne Scar is specially formulated to improve acneic skin and the appearance of old and new acne scars. With anti-oxidant ingredients and ActivGCS, it helps to lighten dark marks and spots and moisturise and smoothen the skin with a priming effect.

FAQ tag
Can I apply Dermatix® Acne Scar on an acne wound?

Avoid applying Dermatix® Acne Scar on open wounds. Dermatix® Acne Scar is best used once acne wounds are healed and closed.

FAQ tag
Can Dermatix® Acne Scar be used during pregnancy/lactation?

We recommend that you consult your doctor/gynaecologist if you wish to use this product in such conditions.

FAQ tag
How does Dermatix® Advance work?

Dermatix® Advance is a new advanced scar formula that is clinically proven to lighten, soften and flatten
scars.

FAQ tag
What type of scars can I use Dermatix® Advance on?

Dermatix® Advance is suitable for keloids, burn scars, abrasion scars, facial scars, scars from cuts, falls, and insect bites9. Apply it twice daily and you should see initial improvement after 8 to 12 weeks of consistent usage7. For larger scars, apply Dermatix® Advance for 6 months or more, until you experience the full benefits of scar improvement.

FAQ tag
When should I start using Dermatix® Advance?

Use Dermatix® Advance when the wound has dried, once the wound scab has peeled off.

FAQ tag
Will Dermatix® Advance help heal old scars or just new scars?

Dermatix® Advance works best on scars that are less than 2 years old. It may also work on older scars, as long as there are still signs of healing such as redness, itching, irritation or continuous growth of the scar.

How do I use Dermatix® Advance?

Using Dermatix® Advance is quick and easy. You will observe the improvement of your scar if you diligently comply with the proper application instructions below. Remember that you don’t need to apply much if you follow these steps:

  1. Clean the affected area with mild soap and water. Pat dry.
  2. Apply a pea size amount at the tip of the scar and gently spread thinly over the whole affected area. This small amount sufficient to cover a 6-inch scar.
  3. Allow to dry for 1-2 mins. Once dry, Dermatix® Advance may be covered with cosmetics or sunscreen.

Apply Dermatix® Advance twice a day.

What is the Vitamin C in Dermatix® Advance made of?

Dermatix® Advance contains Vitamin C ester. It is a new active lipid form of Pro Vitamin C ensuring greater stability and penetration of the skin. It is also pH neutral, and therefore is non-irritating to the skin.

How long will it take for my scar to improve?

Initial improvement may be observed after 8-12 weeks of continued use of Dermatix® Advance. For major/bigger scars, use Dermatix® Advance for 3-6 months or longer until you experience the full benefits of scar improvement.

FAQ tag
How long will a tube of Dermatix® Advance last?

A pea size amount of Dermatix® Advance gel is sufficient to cover a 6-inch scar. A 9g tube of Dermatix® Advance can last for about 6 weeks while a 15g tube of Dermatix® Advance can last for about 2 months when applied twice daily.

FAQ tag
What packaging is Dermatix® Advance available in?

It is available in 9g and 15g sizes.

FAQ tag
Can nursing mothers use Dermatix® Ultra?

Yes, Dermatix® Ultra does not penetrate into the skin or enter the bloodstream so it is safe for nursing mothers. However, if you are using Dermatix® Ultra on your chest area, you should wipe off the gel before nursing to prevent your baby from accidentally ingesting the gel.

Can Dermatix® Ultra be used on the lips?

Yes, Dermatix® Ultra is safe to use on the lips, but not inside the mouth8.

FAQ tag
Can Dermatix® Ultra be used on the eyelids after blepharoplasty?

Yes, however extra care should be taken to avoid the eyes, and you may experience a harmless, temporary stinging sensation.

FAQ tag
What should I do if Dermatix® Ultra gets into my eyes?

Your eyes may sting temporarily, but there will be no lasting harm. Flush your eyes with saline solution to alleviate the stinging sensation.

FAQ tag
Is Dermatix® Ultra safe for sensitive or allergy-prone skin?

Yes, Dermatix® Ultra is safe to use on sensitive and allergy-prone skin. However, if you have a medical skin condition do check with your skin doctor before using Dermatix® Ultra.

FAQ tag
What type of scars can I use Dermatix® Ultra on?

Dermatix® Ultra is suitable for surgical scars, cesarean scars, keloids, burn scars, abrasion scars, facial scars, scars from cuts, falls, and insect bites9. Apply it twice daily and you should see initial improvements after 8 to 12 weeks of consistent usage7. For larger scars, apply Dermatix® Ultra for 6 months or more, until you experience the full benefits of scar improvement.

FAQ tag
How does Dermatix® Ultra soften and smoothen scars?

Dermatix® Ultra's CPX technology restores the skin barrier function, reducing the skin's water loss and normalising collagen deposition and reducing scar thickness11.

FAQ tag
How does Dermatix® Ultra lighten scars?

Dermatix® Ultra also contains a novel Vitamin C Ester that protects against UVA/B and has been shown to lighten hyperpigmentation1, 5.

FAQ tag
What are the main benefits of Dermatix® Ultra?
  • Convenient to use
  • Transparent, odorless gel
  • Cosmetics can be applied over Dermatix® once dry
  • Easy to apply- no pain
  • Suitable for sensitive skin
  • Safe for use with children
  • Self dries to invisible sheet
  • Can be used on old and new scars
  • Provides elastic protection12
  • Twice-daily application
  • Ideal for irregular skin/ scar surfaces and moving parts: joints, face
  • Direct continuous contact with skin provides improved scar management
  • No maceration10
FAQ tag
How long can a tube of Dermatix® Ultra last?

On average, a 15g tube of Dermatix® Ultra can be used for 2 months on a 6-inch scar.

How long can a tube of Dermatix® Ultra be used after opening?

After opening, Dermatix® Ultra will be safe to use up till the expiry date.

FAQ tag
How should I store Dermatix® Ultra?

Store your tubes away from heat sources, at temperatures below 25°C.

FAQ tag
Why is Dermatix® Ultra more expensive than other scar treatments?

Dermatix® Ultra is made in the United States and FDA approved, thus our quality is assured compared to other products that are made in South East Asia. Dermatix® Ultra also contains the innovative CPX technology and Vitamin C Ester, and is extensively tested to ensure good coating and occlusion. Other cheaper scar treatments may also be using onion extracts, which have not been clinically proven to be effective for reducing scars, and causes itching with prolonged use13.

FAQ tag
Where can I purchase Dermatix® Ultra?

Please click on Where to Buy to purchase Dermatix® Ultra.

FAQ tag
Where is Dermatix® Ultra from?

Dermatix® Ultra is made in USA, and approved by the FDA.

FAQ tag
What is the difference between Dermatix® Ultra and other scar treatments?

Dermatix® Ultra contains CPX technology and Vitamin C Esters, which have been clinically proven to fade scars. Unlike other silicone gel treatments, Dermatix® Ultra also dries quickly and leaves a soft and light feel on the skin, and lets you apply cosmetics over it1. Many other scar treatments are also composed of onion extracts, which currently has no research data that can confirm its effectiveness.

FAQ tag
What is the difference between Dermatix® Ultra and wound treatments?

Wounds and scars have different recovery processes, and require different treatments.

FAQ tag
Can I purchase Dermatix® Ultra without a prescription?

Yes, Dermatix® Ultra can be purchased over the counter.

FAQ tag
What is the difference between Dermatix® and Dermatix® Ultra?

Dermatix® Ultra is an enhanced formulation containing both CPX Silicone technology and Vitamin C Ester to help treat serious scars such as those from surgical procedures.

Does Dermatix® Advance work on depressed scars?

Dermatix® Advance is indicated for raised scars and not depressed scars. For depressed scars such as acne scars, we recommend Dermatix® Acne Scar instead.

FAQ tag
Does Dermatix® Advance work on flat scars?

Dermatix® Advance helps to lighten, soften and flatten scars 2,3,4. If you have a flat but darkened scar, Dermatix® Advance contains a novel Vitamin C Ester that protects against UVA/B and will help to lighten your scar1,5.

FAQ tag
Does Dermatix® Advance work on burn scars?

Yes, Dermatix® Advance is effective for lightening, softening and flattening burn scars.

FAQ tag
What kinds of scars can Dermatix® Advance be used for?

Dermatix® Advance works best on elevated scars (hypertrophic and keloid scars not older than 2 years), after the wound has healed and closed. It is suitable for keloids, burn scars, abrasion scars, facial scars, scars from cuts, falls and insect bites.

Scars resulting from these incidences may become large, thick, dry and elevated. They can also be dark or red in appearance and may be itchy or painful.

Dermatix® Advance has been proven effective for the treatment of scars in a great number of studies. However, it is not indicated for the treatment of depressed scars, such as those resulting from acne or chickenpox.

FAQ tag
Does Dermatix® work on old scars?

Dermatix® Advance works best on scars that are less than 2 years old. It may also work on older scars, as long as there are still signs of healing such as redness, itching, irritation or continuous growth of the scar.

FAQ tag
How long will it take my scars to improve if I use Dermatix® Advance?

Initial improvement may be observed after 8-12 weeks of continued use of Dermatix® Advance. For major/bigger scars, use Dermatix® Advance for 3-6 Does Dermatix® Ultra work on old scars or just new ones?months or longer until you experience the full benefits of scar improvement.

FAQ tag
Does Dermatix® Ultra work on old scars or just new ones?

Dermatix® Ultra works best on scars which are less than 2 years old. It may also work on older scars, as long as there are still signs of healing such as redness, itching, irritation or continuous growth of the scar.

FAQ tag
Does Dermatix® Advance work on stretch marks?

There have been no studies on the effectiveness of Dermatix® Advance on the reduction of stretch marks.

FAQ tag
Does Dermatix® Advance work on keloid scars?

Surgical or non-surgical methods such as corticosteroid, cryotherapy, laser can be used on Keloid. Following surgery, scar prevention should be initiated and Dermatix® Advance can be considered for first-line therapy6.

FAQ tag
Does Dermatix® Ultra work on acne scars?

For acne scars, we recommend Dermatix® Acne Scar instead to lighten dark spots, marks and and scars.

FAQ tag
Can I use Dermatix® Advance on my Cesarean scar?

Yes, Dermatix® Advance can help you to lighten, flatten and soften your Cesarean scar2,3,4. For best results, treatment with Dermatix® Advance should be started once your incision has healed and stitches are removed, usually 10 - 14 days after the surgery. If your Cesarean scar is old, you may see limited effectiveness.

FAQ tag
Can Dermatix® Ultra fully remove a scar?

Scars can never be 100% removed, but Dermatix® Ultra has more than 85% success rate in softening and diminishing raised scars 4,7. For the best results, begin applying Dermatix® Ultra twice daily, once the wound has healed and closed.

FAQ tag
Does Dermatix® Advance work on wounds caused by laser treatments?

After the wound has dried and is no longer producing pus or yellow fluids, you will be able to use Dermatix® Advance on the scar

FAQ tag
Aren't silicone gel sheets better because they protect the wound and provide pressure?

Clinical trials have shown that silicone gels such as Dermatix® Ultra and Advance give equal or better scar reduction results than silicone gel sheeting and are much easier to apply and causes less inconvenience and irritation3.

FAQ tag
Does Dermatix® Advance work on mosquito bites?

Dermatix® Advance works on elevated scars caused by a variety of incidences, including insect bites, plus Dermatix® Advance can also relieve the tension and itching3. Simply dab a little Dermatix® Advance over the bite scars.

FAQ tag
How should I use Dermatix® Advance?

Using Dermatix® Advance is quick and easy. You will observe the improvement of your scar if you comply diligently with the proper instructions of application below. Remember that you don’t need to apply too much if you follow these steps:

Clean the affected area with mild soap and water. Pat it dry.

Apply a pea-sized amount at the tip of the scar and gently spread it thinly over the whole affected area. This small amount is sufficient to cover a 6-inch scar.

Allow to dry for 1-2 minutes. Once dry, Dermatix® Advance may be covered with cosmetics or sunscreen. Apply Dermatix® Advance twice a day.

FAQ tag
When can I apply Dermatix® Ultra?

Apply Dermatix® Ultra once your surgical wound has closed and dried.

FAQ tag
How do I apply Dermatix® Ultra?

Dermatix® Ultra must only be applied on dry, intact skin. Please ensure that your wound has healed before starting treatment with Dermatix® Ultra. To apply, please follow these steps:

Clean the affected area with mild soap and water. Pat it dry.

Apply a pea-sized amount at the tip of the scar, and gently spread it thinly over the whole affected area. This amount should be sufficient to cover a 6 inch scar. Applying a bigger amount will not increase its efficacy so please do not over-apply.

Allow to dry for 1-2 minutes. Once dry, Dermatix® Ultra may be covered with cosmetics or sunscreen1.

FAQ tag
Do I apply Dermatix® Ultra before or after my skin care?

After cleaning your skin, you should apply Dermatix® Ultra before starting the rest of your skin care routine1.

FAQ tag
Can I apply sunscreen or make up after using Dermatix® Advance?

Yes, after you have applied Dermatix® Advance over your scar, you can freely apply sunscreen or makeup over the area1.

FAQ tag
Can I use Dermatix® Ultra together with turmeric?

There have been no studies on the use of Dermatix® Ultra together with turmeric.

FAQ tag
Can I use Dermatix® Ultra together with silicone sheeting?

There is no need to combine Dermatix® Ultra with silicone sheeting, as both solutions aid scar reduction through similar mechanisms. However, as a gel, Dermatix® Ultra is easier to apply consistently, and will not cause the discomfort common to silicone sheeting.

FAQ tag
Will my Dermatix® Ultra coating get removed by sweat or wiping?

Our CPX (Cyclopentasiloxane) Silicone technology gives Dermatix® Ultra excellent spreadability, quick-drying features, improved durability and is wash-resistant1

FAQ tag
Are there any restrictions on the use of Dermatix® Advance?
  • Dermatix® Advance is for external use only.
  • Direct contact with eyes, mucous membranes, 3rd degree burns and open wounds must be avoided1.
  • Dermatix should not be applied over antibiotic preparations or other skin treatments or products1.
  • Do not expose scar to extreme temperatures and intense sunlight1.
  • Tight clothing should be avoided in case it irritates or injures the scar tissue1.
  • Take good care during stretching exercises that might affect the sensitive skin of the scar1.
  • Dermatix may stain clothing if not completely dry.
  • Keep out of reach of children1.
FAQ tag
Is Dermatix® Ultra safe to use during pregnancy?

Please seek your doctor's advice if you wish to use Dermatix® Ultra during your pregnancy. There is insufficient information on safety of use of this product during pregnancy

FAQ tag
Can I leave Dermatix® Ultra on my skin overnight?

 

Yes, Dermatix® Ultra can be used overnight.

FAQ tag
Can Dermatix® Ultra be used together with other topical medications?

No, we do not recommend applying any other medication underneath Dermatix® Ultra, and any medication applied on top of Dermatix® Ultra will have no effect as Dermatix® Ultra would have formed a barrier, preventing the other medication from passing through.

FAQ tag
When can Dermatix® Ultra treatment be started after a surgery?

 

Dermatix® Ultra treatment should only be started after the wound has closed, is no longer bleeding, and stitches have been removed. For reference, you can usually start using Dermatix® Ultra 1 day after minor cuts, 3 days after mild burns, 7 to 10 days after deep cuts, 7 days after a facial or eyelid surgery, and 10 to 14 days after major surgery9.

FAQ tag
Can I apply Dermatix® Ultra on my open and fresh wound?

Please do not apply Dermatix® Ultra on open wounds as it may interfere with the natural healing of the wound. Dermatix Ultra is a scar removal product, not a wound healing product.

FAQ tag
Can Dermatix® products be used on children or babies?

 

Dermatix® products are not contraindicated for use on babies or children. There are studies in which Dermatix® products have been used on infants, with no adverse effects10. Take extra precaution to avoid accidental ingestion of the gel by your child.

FAQ tag
Can Dermatix® Ultra be used with other oral medications?

Yes, Dermatix® Ultra does not enter the bloodstream so it is safe to use with oral medications.

FAQ tag
I have a silicone gel allergy, can I use Dermatix® products?

If you are allergic to silicone gel, you should avoid using Dermatix® products and other silicone gel preparations as they may cause redness, itching and irritation.

FAQ tag
Can nursing mothers use Dermatix® Ultra?

Yes, Dermatix® Ultra does not penetrate into the skin or enter the bloodstream so it is safe for nursing mothers. However, if you are using Dermatix® Ultra on your chest area, you should wipe off the gel before nursing to prevent your baby from accidentally ingesting the gel.

FAQ tag
Are there any side effects from using Dermatix® Ultra?

Based on studies conducted, there should not be any side effects such as irritation, redness or pain from using Dermatix® Ultra. If you do experience any side effects, please consult your dermatologist immediately1.

FAQ tag